At moo777, protecting your personal data is not an afterthought — it is a foundational principle built into every layer of our platform. This Policy explains exactly what we collect, why we collect it, and how we keep it safe.
Last Updated: January 2026moo777 ("the Platform", "we", "us", "our") operates the online gaming platform accessible at https://moo777.cam. As an operator serving players primarily in Indonesia, we handle a range of personal data in the course of providing our gaming, payment, and customer support services. We take this responsibility with the utmost seriousness.
This Privacy Policy ("Policy") describes how moo777 collects, processes, stores, shares, and protects personal data relating to individuals who visit our website or register as Members. It is intended to give you a clear and comprehensive understanding of our data practices so that you can make informed decisions about your use of the platform.
This Policy should be read together with our Terms & Conditions, which govern your overall use of moo777, and our Responsible Gaming Policy. By registering an account or continuing to use moo777 after this Policy has been updated, you acknowledge that you have read and understood its contents.
Summary: moo777 collects only the data it genuinely needs to operate its services and keep players safe. We do not sell personal data to advertisers or unaffiliated third parties. You retain meaningful rights over your data at all times.
For the purposes of this Policy, the following terms carry the meanings assigned below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably be used to identify a living individual, including name, email address, phone number, financial data, and device identifiers. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, transmission, alteration, and deletion. |
| "Data Subject" | The individual to whom Personal Data relates — in most cases, a moo777 Member or website visitor. |
| "Controller" | The entity that determines the purposes and means of Processing — in this case, moo777. |
| "Processor" | A third party that processes Personal Data on behalf of moo777, under a binding data processing agreement. |
| "KYC" | Know Your Customer — identity and age verification conducted to comply with anti-money laundering and responsible gaming obligations. |
| "Cookies" | Small data files stored on a user's device by a web browser to record session information, preferences, and behavioral analytics. |
| "Member" | A registered user of the moo777 platform who has completed the account registration process. |
moo777 collects the following categories of Personal Data in connection with the operation of the platform:
Full legal name, date of birth, gender, nationality, and a copy of government-issued identification (Indonesian KTP or passport). This data is collected at account registration and during the KYC verification process.
Email address, mobile phone number, and city of residence (e.g., Jakarta, Surabaya, Bandung, Medan, Bali). This data is used for account management, transaction notifications, and customer support communications.
Bank account name and number for the Indonesian bank accounts used for deposits and withdrawals (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata), and e-wallet identifiers for OVO, DANA, GoPay, ShopeePay, and LinkAja. moo777 does not store full debit or credit card numbers. Transaction history, deposit and withdrawal records, and balance statements are retained as financial records.
Bet history, game session logs, win/loss records, bonus utilization records, and responsible gaming tool activations. This data is used to provide the gaming service, settle bets accurately, detect fraud, and fulfill regulatory reporting obligations.
IP address, device type and model, operating system, browser type and version, screen resolution, and session timestamps. This data is collected automatically when you access the moo777 website or application.
Records of your communications with our customer support team via live chat, WhatsApp, and email. These records are retained to resolve disputes, improve service quality, and fulfill our regulatory obligations.
Your opt-in or opt-out status for marketing communications, including promotional emails, SMS notifications about bonus offers and seasonal promotions (e.g., Idul Fitri, Ramadhan, Indonesian Independence Day specials), and push notifications.
moo777 collects Personal Data through the following channels:
moo777 processes your Personal Data for the following specific and legitimate purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating and maintaining your moo777 account, authenticating your identity at login, and managing account settings and preferences. |
| KYC & Age Verification | Verifying that you are at least 21 years of age and confirming your identity to comply with responsible gaming and anti-money laundering obligations. |
| Payment Processing | Facilitating deposits and withdrawals via Indonesian local banks and e-wallets, reconciling transactions, and detecting payment fraud. |
| Gaming Services | Delivering casino games, sports betting markets, and lottery products; settling bets; applying bonuses; and maintaining accurate game and transaction records. |
| Responsible Gaming | Monitoring for signs of problem gambling behavior, enforcing deposit limits and self-exclusion requests, and providing intervention resources where appropriate. |
| Fraud & AML Prevention | Detecting and preventing fraudulent account activity, bonus abuse, money laundering, and other financial crime. |
| Customer Support | Responding to your queries, resolving disputes, and improving the quality and consistency of our 24/7 Indonesian-speaking support service. |
| Marketing Communications | Sending promotional offers, bonus notifications, and seasonal campaign updates — only where you have provided explicit opt-in consent. |
| Platform Improvement | Analyzing aggregated usage patterns to improve website performance, game selection, payment flow, and overall user experience. |
| Legal Compliance | Fulfilling obligations under applicable international licensing conditions, anti-money laundering regulations, and data protection law. |
moo777 relies on the following legal bases when processing your Personal Data:
moo777 shares your Personal Data only with the following categories of recipients, and only to the extent strictly necessary for the stated purpose:
moo777 does not sell, rent, or trade your Personal Data to unaffiliated third parties for their own marketing or commercial purposes. Any data sharing arrangement described in this Policy is conducted under a binding contractual framework that restricts the recipient's use of your data to the specified purpose.
Important: moo777 will never share your banking details — including your BCA, BRI, BNI, or Mandiri account numbers — with any party other than the payment processor directly involved in your transaction.
moo777 operates internationally, and some of the third-party processors described in Section 7 may process your Personal Data outside Indonesia. Where such transfers occur, moo777 ensures that appropriate safeguards are in place, including:
By using moo777, you acknowledge that your Personal Data may be transferred to and processed in jurisdictions outside Indonesia. Such transfers are carried out in accordance with this Policy and applicable data protection standards.
moo777 retains your Personal Data only for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law and regulatory obligations. The following indicative retention periods apply:
| Data Category | Retention Period |
|---|---|
| Identity & KYC Documents | 5 years from account closure, or longer if required by applicable AML regulation. |
| Financial Transaction Records | 5 years from the date of each transaction, in accordance with standard financial record-keeping requirements. |
| Gaming & Bet History | 3 years from account closure, or for the duration of any active dispute involving the relevant records. |
| Customer Support Communications | 2 years from the date of each interaction, unless the communication relates to an unresolved dispute. |
| Technical & Device Data | 13 months from collection, after which it is aggregated or deleted. |
| Marketing Preference Records | Retained for the lifetime of your account and for 3 years after closure as evidence of consent or opt-out. |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymized in a manner that prevents re-identification.
moo777 implements a multi-layered approach to data security designed to protect your Personal Data against unauthorized access, disclosure, alteration, and destruction. Our principal security measures include:
Your responsibility: While moo777 maintains robust technical security, account security also depends on you. Never share your login credentials, OTP codes, or KYC documents with any third party — including individuals claiming to be moo777 staff. Our support team will never ask for your password.
As a Data Subject, you have the following rights in relation to the Personal Data moo777 holds about you. To exercise any of these rights, contact our Data Protection Officer using the details in Section 16.
moo777 will respond to all verifiable rights requests within 30 calendar days. In complex cases, this period may be extended by a further 60 days, with prior notice to you. Requests that are manifestly unfounded or excessive may be refused or subject to a reasonable administrative fee.
Cookies are small text files placed on your device by a web server when you visit a website. They allow the website to recognize your device across pages and sessions, and are widely used to improve functionality, remember preferences, and support analytics.
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary | Essential for the platform to function. These include session authentication tokens, CSRF protection, and load-balancing cookies. They cannot be disabled without breaking core functionality. |
| Functional | Remember your language preference, odds format, and display settings across sessions to provide a consistent experience. |
| Analytics | Collect aggregated data about how Members navigate the platform — which game categories are visited most, where users drop off in the deposit flow — to help us improve the user experience. |
| Security | Support our fraud detection systems by recording device fingerprint signals and behavioral patterns that may indicate account compromise or automated bot activity. |
You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies entirely, or to configure site-specific preferences. Please note that disabling strictly necessary cookies will prevent you from logging in to or using the moo777 platform. Instructions for managing cookies in common browsers are available in each browser's help documentation.
moo777 does not knowingly collect Personal Data from individuals under the age of 21. Our platform is strictly intended for adults, and we apply a mandatory age verification step during account registration to enforce this restriction. If moo777 becomes aware that Personal Data has been collected from an individual under 21, that account will be immediately closed, all associated balances forfeited, and the Personal Data deleted as swiftly as practicable.
If you are a parent or guardian and believe that a minor has registered an account on moo777 using your or their own personal details, please contact our support team immediately at [email protected] so that we can investigate and take appropriate action without delay.
21+ Only: moo777 is a platform for adults aged 21 and over. We use technical, procedural, and document-based controls to prevent underage access. Any attempt to circumvent age verification is a breach of our Terms & Conditions and may be reported to relevant authorities.
The moo777 platform integrates third-party services — including game studios, payment gateways, and analytics tools — to deliver a complete gaming experience. While moo777 carefully selects its third-party partners and requires them to maintain appropriate data protection standards under binding agreements, we are not responsible for the privacy practices of third parties operating their own independent platforms or services.
moo777 does not include links to unaffiliated third-party websites within the platform. All navigation within moo777 remains within the moo777 domain. If you access any external service independently — such as your BCA or OVO mobile application to process a transfer — that interaction is governed by the privacy policy of that external service, not by this Policy.
moo777 may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable legal and regulatory requirements. When material changes are made, we will notify you by email and/or by posting a prominent notice on the platform at least 14 days before the updated Policy takes effect.
The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how we protect your Personal Data. Your continued use of the moo777 platform after the effective date of any revision constitutes your acceptance of the updated Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data by moo777, please contact our Data Protection Officer (DPO) or support team through the following channels:
When submitting a rights request, please include your registered email address and, where relevant, your moo777 Member ID so that we can locate your records efficiently. We may need to verify your identity before processing certain requests in order to protect against unauthorized access to another person's data.
Six core principles that underpin our approach to data protection
Every byte of data exchanged between your device and moo777 is protected by industry-standard SSL 256-bit encryption. Your BCA, BRI, BNI, Mandiri, OVO, and DANA transaction details are never transmitted in plain text.
moo777 does not sell, rent, or trade your Personal Data to advertisers, data brokers, or any unaffiliated third party. Your information is used exclusively to deliver and improve our services, as described in this Policy.
Our Know Your Customer process protects both you and the platform. By verifying every Member's identity before processing withdrawals, we prevent unauthorized access to your funds and maintain a fraud-free environment for all players.
You have real, actionable rights over your Personal Data — access, rectification, erasure, portability, and objection. Our Data Protection Officer is available to process your requests and respond within 30 calendar days.
moo777 uses only the cookies necessary to run the platform securely and analyze usage patterns. We do not deploy third-party advertising cookies or behavioral profiling for external marketing purposes.
Our 24/7 support team — staffed by Indonesian-speaking agents — can field privacy-related queries at any time. For formal data subject requests, our Data Protection Officer provides structured, timely responses.
Explore our FAQ for quick answers, review our full Terms & Conditions, or visit our Responsible Gaming page to learn how moo777 looks after your wellbeing as well as your data.